Knot Not! - Long Fur Bliss Dog's Shampoo

Unleash Your Pet's Inner Sparkle! ✨🐾

Introducing Flip & Fetch Knot Not! - Long Fur Bliss Shampoo! 🛁💛

Give your furry friend a luxurious bath time experience they’ll wag their tail for! 🌿💦

🌟 Tangle-Free Formula – Smooths long fur for easy brushing.
🌟 Deep Cleansing – Washes away dirt, oil, and debris gently.
🌟 Soft & Healthy Coat – Leaves fur silky, shiny, and oh-so-touchable.

Say goodbye to knots and hello to flawless fur! 🐕💖

Tangle-Free Bliss for Long Fur
• SLES & Cocamidopropyl Betaine: Deeply cleanse without drying.
• Polyquaternium-7: Detangles and smooths fur.
• Glycol Distearate & PEG-7: Hydrate and add shine.
• Nepaguard DMDM: Keeps your pet’s skin safe and healthy.
Results You’ll Love:
Tangle-free, shiny fur with soft, nourished skin.

1. Dilute the shampoo 1:4 by mixing 1ml shampoo with 4ml water.
2. Wet the coat and apply from neck to tail.
3. Avoid eyes and rinse well.
4. Repeat if necessary.

Shipping Policy

Thank you for shopping with Flip & Fetch. We aim to deliver your orders in a timely and efficient manner. Please read our shipping policy carefully to understand the details of our delivery process.

Shipping Locations

We currently deliver across India. If your location is outside our serviceable areas, we’ll notify you during checkout.

Shipping Charges

• Standard Shipping: Free for orders above ₹599.
• For orders below ₹500, a flat shipping fee of ₹100 will be applied.

Order Processing Time

• All orders are processed within 1-2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

• Metro Cities: 3-5 business days.
• Non-Metro Cities: 5-7 business days.
• Remote Locations: 7-10 business days.

Please note that delivery times may vary due to unforeseen circumstances such as weather conditions or logistical delays.

Order Tracking

• Once your order is shipped, you will receive an email or SMS with the tracking details.
• You can track your order status on our website under the "Track Order" section.

Delivery Partners

We partner with trusted courier services to ensure your orders reach you safely and promptly.

Missed Deliveries

• If a delivery attempt is unsuccessful, our courier partner will try again on the next business day.
• If the order cannot be delivered after multiple attempts, it will be returned to us, and we will contact you for further instructions.

Damaged or Missing Items

• If your order arrives damaged or with missing items, please contact us within 48 hours of delivery at flipnfetch@gmail.com or call us at 7054242870.
• Provide your order number, photos of the damaged items, and any relevant details for a prompt resolution.

International Shipping

At this time, we do not offer international shipping. Stay tuned for updates as we expand our services.

Contact Us

For any questions or concerns about your shipment, feel free to reach out to our support team:

• Email: flipnfetch@gmail.com
• Phone: +91-7054242870
• Chat: Available on our website during business hours.

We appreciate your trust in Flip & Fetch and are committed to providing you with the best shopping experience!

Thank you for shopping at Flip & Fetch. We value your trust and aim to ensure a smooth and satisfying experience. If you're not completely satisfied with your purchase, we're here to help.

Eligibility for Returns

We accept returns under the following conditions:

1. Product Condition:

• Items must be unused, unopened, and in their original packaging.
• Any tampered or used product will not be eligible for return.

Time Frame:

• Returns must be initiated within 7 days of receiving the product.

Non-Returnable Items

For safety and hygiene reasons, the following items are non-returnable:

• Products with broken seals or missing labels.
• Items purchased on final sale or during clearance events.

How to Initiate a Return

1. Email us at flipnfetch@gmail.com with the following details:
2. Our team will respond within 2 business days with return instructions.

Refund Policy

1. Refund Method: Refunds will be processed to your original payment method within 5-7 business days after the returned item is inspected and approved.
2. Shipping Costs:

• Customers are responsible for return shipping unless the product was damaged or defective.
• Original shipping charges are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect product:

1. Contact us at flipnfetch@gmail.com within 48 hours of delivery.
2. Provide photos of the damaged/incorrect item and packaging.
3. We will arrange for a replacement or refund at no additional cost.

Cancellations

• Orders can be canceled within 24 hours of placing the order, provided they have not been shipped.